Looking for Axcient onboarding playbooks?
Trying to select the best methods and options for a particular situation or Axcient product?
We've compiled some playbooks which should streamline your decision-making, whenever you are onboarding or working with our products and tools:
|
For this Axcient product… |
How to… |
|---|---|
|
Recovery Playbook (x360Recover) |
 How to recover using Axcient x360Recover, including maps and links to methods |
 How to use D2C, including how to prepare your environment, access your x360Portal account and your vault, work with a backup agent, manage backups, set up local cache for D2C - and (of course!) recover with D2C |
|
| Appliance Playbook (x360Recover) |
 How to work with an appliance in x360Recover, including how to bring your own hardware, choose an Axcient appliance, and understand options (iSCSI, virtual appliances, VMware) |
|
x360Cloud Onboarding Playbook |
 How to use x360Cloud, including how to prepare for installation, access the x360Portal, configure users, pay your bill, add organizations to x360Cloud, configure options, notifications and alerts, find people, get help from Support and schedule training |
 How to use x360Sync for file and folder recovery, how to recover from malware, how to restore revisions and how to restore from backup |
SUPPORT | 720-204-4500 | 800-352-0248
- Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248
- Have you tried our Support chat for quick questions?
- Free certification courses are available in the Axcient x360Portal under Training
- Sign up for free, live, one-on-one training to learn about Axcient products
- Subscribe to Axcient Status page for updates and scheduled maintenance
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