Problem: The Virtual Appliance (vApp) does not deploy on top of Microsoft HyperV, XEN or VMware version 4.X and earlier.
Cause: The vApp is designed solely for VMware 5.1 or above. Other hypervisors are not supported.
Solution: Deploy the Axcient Virtual Appliance on either of the following:
- ESXi Server 5.1 with Update 1 (1065491) and later
- VMware vSphere Server 5.1
Note: While deployment of the vApp on top of HyperV is not supported, the vApp can back up servers running Microsoft HyperV as documented in the compatibility matrix of the latest release in the Documentation Page in the User Portal.