We are excited to announce a series of planned improvements to the Axcient Anchor Web Portal. This article will describe each phase of the development process and prepare you for these upcoming changes.
As part of this process, you will see gradual improvements to the:
- Visual appearance,
- User workflows, and
- Scalability of the Axcient Anchor Web Portal.
We plan to update this page with each release, so please check back often!
Stage 1. Authentication
Planned Release Date: March 2020
During stage one, you will see noticeable changes to the Login page, password recovery process, and two-step authentication workflow. For end users, these changes are cosmetic; however, behind the scenes, this update ushers in the new Web UX as a brand-new component of the Axcient Anchor suite.
The image below compares the branded Classic UI and the new Web UX Login page. The Login page displays when a user navigates to your organization’s URL. Please reference the Custom Branding Knowledgebase article for information about configuring customized branding for your organization.
|Classic UI||Web UX|
Note: The new Web UX does not support older web browsers. Web browsers that are not supported will be redirected to the Classic UI. For a complete list of system requirements, please reference the System Requirements Knowledgebase article.
Stage 2. Anonymous User Experience
Based on partner feedback, we are prioritizing improvements to the anonymous user experience. In stage two, the new Web UX will provide a self-explanatory interface that will allow anonymous users to access the Web Portal with little to no support.
An administrator or a standard end user can create a public share link to share a single file or a folder; they can also allow anonymous users to edit the shared content.
The images below compare the experience of an anonymous user accessing a shared file through the Classic UI and the new Web UX.
|Classic UI: Anonymous user accessing a file|
|New Web UX: Anonymous user accessing a file|
|New Web UX: Shared file design elements|
The images below compare the experience of an anonymous user accessing a shared folder through the Classic UI and the new Web UX.
|Classic UI: Anonymous user accessing a folder|
|New Web UX: Anonymous user accessing a folder|
|New Web UX: Shared folder design elements|
Stage 3. Guest user workflows
Guests are temporary user accounts that can receive share links and upload content into shared folders. A guest user shares similar permissions as an anonymous user, with the additional ability to upload, create, and move the content of a shared folder. Additionally, a guest user can view a complete list of share links to which they have been given access.
In stage three, guest user workflows are more intuitive and straightforward, reducing administrator support and education requirements when managing guest accounts.
For more information on guest accounts, please reference the following Knowledgebase articles:
- Receiving and Sharing Content With Guest Accounts as an End User
- Creating and Managing Guest Accounts as an Administrator
Stage three also introduces foundational improvements to the standard user’s My Files page.
Stage 4. Managing End User Share Links
A standard user (end user) can create new share links, configure settings of a share link, and create guest accounts by sending a share link invitation to any email address. End users can also view and manage the share links they create. For more information, please reference the Creating Share Links Knowledgebase article.
Stage four will introduce the new Web UX design to end users. We plan to deliver a small portion of functionality at a time to collect early feedback from Anchor users. This approach will reduce the risk of user resistance to the new user experience.
To ensure successful end user adoption, we also plan to include a UI Switch feature, allowing users to toggle between the Classic UI and the new Web UX on each Web Portal page. Eventually, each page in the Web Portal will be replaced by the new Web UX.
Stage 5. Standard User. My files
The most visited End User Web Portal page is the My files page, as it contains the most functionality available for an end user.
Stage five will introduce the full-on transition of end users from the Classic UI to the new Web UX.
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