You can create multiple users with different authorization levels within the Axcient Web Application. This feature can be useful for large organizations that have many system administrators with varying access needs.
Note: It is important to only give access to trusted and trained colleagues. We recommended that all users complete the Axcient ACE Certification program before being given Organization Admin level access.
New users can be added by clicking the Add User button and filling out the required information. Existing user accounts can be edited or deleted at any time.
Adding a New Web App User
Organization Admin users can create login credentials, allowing full or limited access to the Web Application.
After clicking the Add User button, new user account information can be entered and the role set. The administrator will need to define:
- A username for logging in to the web app
- A role that determines what the user can or cannot do within the web app
- A name of the user for identification
- An email associated with the account
- A password to be used when logging in to the web app
You can select from the following roles:
A user with an Organization Admin role can view services and is able to login to the user interface for a specific BRC appliance (referred to as the Unified Management Console or UMC) to modify backups using specifically-provided UMC credentials. A user with the Organization Admin role can also add and modify Organization accounts.
It is important to only give access to trusted and trained colleagues. We recommended that all users complete the Axcient ACE Certification program before being given Organization Admin level access.
A user with an Organization Manager role can view services and is able to login to the UMC to modify backups (with provided UMC credentials.) However, a user with this role cannot add or modify Organization accounts.
A user with an Organization Read-Only role can view services and is able to login to the UMC.
Adding a Site-Specific User
You can create site-specific login credentials so that the user only has access to a certain site, rather than to the entire web application.
This functionality is only available when logged in to the web application as a user with Organization Admin privileges.
Note: Only one site-specific login can be created per site.
To create a site-specific login:
- Log in to the web app as a user with Organization Admin privileges.
- Click the Site tab.
- On the Site page, click the List View icon, which is depicted with four parallel lines.
- Locate the target site and click to expand the selected site.
- Click the Edit Site button.
6. Enter the appropriate information requested in the Edit User screen.
7. Click Save to complete the changes.
Note: The user will not receive a confirmation email. Instead, you must manually distribute the login credentials to the new user.
When logged in to the web app using these credentials, the user will only be able to interact with the site to which they have been assigned.