STEP 1: Launch the CloudFinder Client Account
In the Reseller Portal Accounts page, click the client ID of the client account you want to manage.
The client account Dashboard page displays, giving you access to client account details.
STEP 2: Access the Search Page
In the left-hand navigation menu, click the Search tab.
The Search page displays, giving you access to a search toolbar and filtering options.
STEP 3: Use filters to locate and select the object
In the Search page, use the filters to find your data.
For more information on using CloudFinder's search filters, please reference CloudFinder's Search Filters and Fields.
When you find the correct item, click the title of the object you want to view.
The page expands to display a right-hand browser window.
STEP 4: View the object
- If you click the View File button, you'll see a preview the first 1000 characters of the file or email.
- If this object is a document, you can also use the Latest version drop-down menu, to see previous versions of the file, if available.
- If you cannot view the details of a file, you might need to turn on Content Visibility settings. For instructions, please reference Configuring Client Account Settings
Note: In certain instances, you might not be able to view the content of very large backup objects. You can still, however, view metadata or download the object if needed.
STEP 5: Export (download) the object
The following icons are available to you on this page:
Click each of these icons to:
Restore an object
Export (download) an object
Delete an object
Click the Export icon to download the file. You can access this file from the Export report.
For more information on viewing export reports, please reference Monitor from the Dashboard.