You can restore objects you have located using the CloudFinder SmartSearch tool.
The following object types are available to restore:
- Document (for example, from a SharePoint Document Library or OneDrive)
Note: Nested folders must be restored individually.
STEP 1: Launch the CloudFinder Client Account
In the Reseller Portal Accounts page, click the client ID of the client account you want to manage.
The client account Dashboard page displays, giving you access to client account details.
STEP 2: Access the Search Page
In the left-hand navigation menu, click the Search tab.
The Search page displays, giving you access to a search toolbar and filtering options.
STEP 3: Use filters to locate and select the object
In the Search page, use the filters to find your data.
For more information on using CloudFinder's search filters, please reference CloudFinder's Search Filters and Fields.
When you find the correct item, click the title of the object you want to view.
The page expands to display a right-hand browser window.
STEP 4: View the object
- If you click the View File button, you'll see a preview the first 1000 characters of the file or email.
- If this object is a document, you can also use the Latest version drop-down menu, to see previous versions of the file, if available.
- If you cannot view the details of a file, you might need to turn on Content Visibility settings. For instructions, please reference Configuring Client Account Settings
Note: In certain instances, you might not be able to view the content of very large backup objects. You can still, however, view metadata or download the object if needed.
STEP 5: Restore the object
To restore an object, click the Restore button.
This process can restore the object to the same user account or a different user account.
A Restore pop-up window displays, allowing you to select your restore preferences:
- Click the Restore to User drop-down menu to select the user account where this item will be restored.
Optionally, you can choose to use the check boxes to set other restore permissions.
- For example, if this is a OneDrive file, click the Restore OneDrive Permissions checkbox to recover permission settings.
- Optionally, you can click the Send Email About Restored Permissions checkbox to alert the affected user.
In the Name of the Restore Folder field, enter the name of the folder where this item will be recovered.
- Click the Restore button to complete the restore process