For a tour of CloudFinder searching capabilities, register for the free CloudFinder certification course.
With CloudFinder’s SmartSearch tool, you can quickly perform full-text search operations across all user accounts and connected services to find one or more objects.
You can even search historical snapshots and version history.
When you find what you’re looking for, you can view documents and emails directly within the CloudFinder browser, without needing to download content or navigate away from the system.
Searching Best Practices
As a best practice, please consider the following when using CloudFinder's SmartSearch tool:
To use CloudFinder's SmartSearch tool:
1: Log In to the CloudFinder Client Account.
2. Access the Search Page
In the left-hand navigation menu, click the Search tab. The Search page displays, giving you access to a search toolbar and filtering options.
3. Use the search filters
In the Search page, use the search bar or search filters to find your data.
In addition to using the CloudFinder Search toolbar, you can also search using the following filters:
a. Service instance, type (document, email, event, or contact), or exposure (private or external),
- Services segregates objects by services available for the client account.
- Types segregates objects by content type (document, email, event, and contact)
- Exposure segregate objects by sharing status
- Private: These objects have not been shared.
- Internal: Theseobjects have been shared with users from the same domain.
- External: These objects have been shared with users from outside domains.
- Public: These objects have been shared with everyone.
b. User or collection
- Filter by user segregates objects by the selected email address.
- Filter by collection segregates objects by directory
c. Filter by date range
d. Filter by exact snapshot date.
4. Select the object
Click the title of the object you want to view. The page expands to display a right-hand browser window.
5. View the object
In the right-hand browser window, view metadata about the object, including name, date, and folder location.
Optionally, click the View File button to preview the first 1000 characters of the file or email. If this is a file, you can also use the Version drop-down menu to view a previous version of the file, if available.