x360 CloudFinder - Email Alerts from CloudFinder for Office 365

Inaccessibility When Attempting Backup

When MS Office 365 cannot be accessed as a backup attempt begins, an automated alert is emailed (similar to this email):

Why: Typical reasons that Office 365 service cannot be accessed include

• Change in credentials,
• Expiration of credentials,
• Change in API access rights,
• Office 365 connectivity issues.

 Who: Inaccessibility alerts are emailed to the 

• CloudFinder administrator;
• Anyone specified in the "Warnings & Notifications" section in organization settings; and the
• Associated partner (MSP/reseller), unless they have opted out of these emails in their settings.

Note

CloudFinder features continue to increase. A more robust notification system will enhance the user experience. New email alerts are being designed and planned and may include

• Email alerts for 'events' depending on level (critical/warning/info) that can be defined and configured by a customer;
• Intelligent failure-detection, which skips transient errors and avoids false positives; 
• Aggregate reports (daily/weekly/monthly).