End users can download folders from the web portal as zip files. In this way, users can quickly download and access entire folder structures at one time, rather than downloading individual files. Guest users can also download content as a zip file.
Note: Empty subfolders will not be added to .the zip file. Additionally, characters in files and folders outside of extended ASCII will be stripped out when creating .ZIP files.
To download folders as zip files:
- In the web portal, right-click any folder. A menu will display, giving you the option to download the folder as a .ZIP file.
- On your local machine, view the .ZIP file. The .ZIP file will keep the folder/file structure of the selected folder.
Guest accounts also have the ability to download shared folders as a .ZIP file. When the guest user accesses the web portal, he or she can click the Download Zip button to download all content in the share.