Desktop Client System Requirements
The desktop client is compatible with the following operating systems:
| Microsoft Windows | macOS |
| Windows 2019 Server | Mojave v.10.14*1 |
| Windows 2016 Server | High Sierra v.10.13* |
| Windows 2012 Server R2 | Sierra v.10.12* |
| Windows 2012 Server | El Capitan v.10.11* |
| Windows 2008 Server R2 | |
| Windows 2008 Server | |
| Windows 10 | |
| Windows 8.1 (including Surface Pro) | |
| Windows 8 | |
| Windows 7 |
* Only 64-bit OSX machines are supported.
*1 As of 10.14, MacOS notifies users of applications using 32 bit architecture (see link below). This is not indicative of a lack of support from Axcient, nor a compatibility issue. This will be addressed in an upcoming release as we migrate the application to fully 64 bit:
https://support.apple.com/en-us/HT208436
Minimum system requirements are as follows:
| Hard disk: | 35 mb for installation |
| RAM: | 256 mb |
| CPU: | 1 Ghz single-core or better |
Web Browser Requirements
The browsers listed below have been explicitly tested for support. Other browsers with HTML 5 support may function, but are not supported with this application.
- Internet Explorer 8+
- Chrome 12+
- Firefox 13+
- Safari for 6 & 7 OS X, version 5.2.7 for Windows
Note: If you are using an older browser that does not fully incorporate HTML 5 (such as IE 8/9), we recommend you have Flash installed.
Mobile Devices
The following devices have been tested for support:
- Apple iOS 8+
- Android 2+
- Windows Phone 8+
Microsoft Outlook Add-In Requirements
The Outlook add-in can be installed in Microsoft Outlook versions 2010+ (Windows 32-bit and Windows 64-bit environments) with .NET 4.7.1 version or higher. Microsoft Outlook for Mac does not support third-party add-ins.
Note: This feature is not supported for Microsoft Outlook installed on Mac operating systems. Microsoft Outlook installed on Mac operating systems does not allow for the installation of add-ins.
Server Requirements for Private Cloud Partners
Note: To avoid potential conflicts with Apache, please make sure IIS is not installed.
The system requirements for the server are as follows:
| Minimum | Recommended | |
| Hard Disk | 350 mb for installation |
1 TB+ direct-attached hard disk 6 gb/s transfer speed 32 mb cache 7200+ RPM or SSD |
| Ram | 2 gb | 6 gb |
| CPU | 2 Ghz single core | 3 Ghz quad-core |
| OS |
Windows 2008 Server R2 Windows 2012 Server Windows 2012 Server R2 Windows Server 2016 Windows Server 2019 |
Same |
Note: If using 2012R2 or higher for Anchor Server, please note that deduplication is not recommended for any location housing Anchor data (install, root store, file store, or PostGreSQL). Deduplication can have a severe impact on the applications' performance and may result in unintended outcomes.
Last Updated: March 2019
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